Access model

Security

13 Roles
Super Adminglobal

Global system operator with full platform visibility.

access events.viewcommunities.managecommunities.viewcredentials.manageguard.manageguard.process access
Community Admincommunity

Community-level manager for assigned communities.

access events.viewcommunities.viewcredentials.manageguests.managehouseholds.manageimports.run
Master Community Admincommunity tree

Manager for a master community and its child communities.

access events.viewcommunities.viewcredentials.manageguests.managehouseholds.manageimports.run
Head of Householdhousehold

Resident who can manage household members, guests, passes, and lists.

guests.managepasses.issue
Residenthousehold

Resident with access to their own lists, passes, vehicles, and credentials.

guests.managepasses.issue
Guestpass

Visitor app user with expiring passes and access credentials.

Security Guardcommunity

Onsite guard user for gatehouse and patrol workflows.

access events.viewcommunities.viewguard.process access
Security Guard Supervisorcommunity

Supervisor for onsite guards within assigned communities.

access events.viewcommunities.viewguard.manageguard.process accessreports.view
Security Guard Managermulti community

Guard service manager with access across assigned communities.

access events.viewcommunities.viewguard.manageguard.process accessreports.view
Integratormulti community

Integrator support user assigned to multiple customer communities.

access events.viewcommunities.viewcredentials.manageguests.managehouseholds.manageimports.run
Rental Managerhousehold set

Rental or property manager assigned to manage guests for multiple homes.

guests.manageimports.runpasses.issuerentals.manage
Vendormulti community

Vendor app user with vehicles and access credentials across assigned communities.

credentials.managepasses.issuevendors.manage
Traffic Admincommunity

Traffic enforcement administrator retained for migration compatibility.